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Last Updated: 15 August, 2021
News 03 August 2021 : Written proof of delivery will not be provided by certain destinations.
Postal administrations of certain destinations have taken precautionary measures against the spread of COVID-19, all mail items (including mail item where signature for the receipt is required) addressed to these destinations will not be delivered in person, and thus written proof of delivery will not be provided under such circumstances. The tracking service for other mail items, subject to service types and destinations, will remain unchanged.
|Asia||Indonesia, Israel, Jordan, Korea, Malaysia, Saudi Arabia, Singapore, Thailand|
|Europe||Armenia, Austria, Belgium, Croatia, Cyprus, Denmark, France, Georgia, Germany, Iceland, Ireland, Latvia, Luxembourg, Netherlands, Poland, Portugal, Slovak Republic, Spain, Sweden, Switzerland, Ukraine, United Kingdom|
|Central and South America||Argentina, Brazil, Chile, Costa Rica, Curacao, Suriname|
|North America||Canada, United States of America|
|Oceania||Australia, New Zealand, Papua New Guinea|
News 05 July 2021 : New Arrangements for EU Value-added Tax (VAT) and Import One-Stop Shop (IOSS) (Effective from 1 July 2021).
According to the European Union (EU), for sending (including through postal channel) commercial goods (including merchandise sold online) to the business users (B2B) or consumers (B2C) in the EU, value-added tax (VAT) will be levied, irrespective of what the value is, from 1 July 2021 onwards. Major changes include:
1.) The existing VAT exemption for the importation of goods to EU countries with a value not exceeding €22 is removed.
2.) The sellers (senders) instead of the buyers (addressees) will be responsible for VAT payment.
3.) The EU has launched the Import One-Stop Shop (IOSS) to facilitate the declaration and payment of VAT by senders for the imported goods with a value not exceeding €150.
cutewares.com have not registered with the IOSS, the buyer has to pay the VAT at the time of import for customs clearance before they could receive the goods according to the current procedures. Furthermore, additional surcharges incurred may be charged to the buyer. The delivery may also be subject to delay. The flow is listed below :
|Shipping Method||Estimated Delivery Time||Eligible Countries & Regions|
|Registered Airmail||7-10 days *||Taiwan|
|13-20 days *||Canada|
|E-Express||8-15 days *||
|10-18 days *||
Italy (Temporarily Closed)
|10-20 days *||
|8-22 days *||
Malaysia (Temporarily Closed)
New Zealand (Temporarily Closed)
|12-22 days *||
|15-25 days *||
|15-26 days *||
|16-25 days *||
|Hong Kong Local Post
*For Hong Kong Only
|3-5 days *||
*Required Mobile Phone Number
|3-6 days *||
Registered Mail (Recommend)
*Required Mobile Phone Number